As internationally recognized reference, the ISO 9001 standard provides a proven basis for the development and implementation of QMS in order to support companies in creating and bringing to market products and services that comply with the requirements of stakeholders, while improving the effectiveness of their business management processes.
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Although the certification of a quality management system in accordance with the ISO 9001 standard is voluntary, it is often required to the companies as a requirement for participation in tenders.
Nevertheless, it is precisely the characteristic of the voluntary base that constitutes an unequivocal strength of the standard and its related certification, as it is a conscious choice of the company to undertake a path of improvement and effectiveness of its management processes.
The ISO 9001 standard comes with a universality that makes its principles and requirements applicable by companies operating in every industry and of every size.
The operational experience gained by C&P s.r.l. allows us to offer certification services for accredited quality management systems in the EA 17, EA 18, EA 28, EA 29, EA 34, EA 35 sectors (Steel, mechanical equipment and plants, construction, product marketing, engineering services and business services).
How to get certified...
Companies that want to access QMS certification services must send a specific request for quotation to C&P S.r.l.
The request for quotation for a service can reach C&P S.r.l. in different ways:
- Telephone and/or verbal request.
- Written request via email and/or other support.
C&P S.r.l. will send the applicant (authorized representative of the customer) the Form AM021N “QMS Certification Services – Request for Quotation” to identify the requested service.
The form contains the information necessary to fill it out and for the subsequent
re-submission by the applicant/representative of the company and to C&P S.r.l.
The information that the company will have to provide concerns:
- Scope required for certification (description of activities and products services);
- Characteristics of the company (name, address, number of employees, significant aspects of its activities/processes, seasonality, applicable legal/mandatory requirements);
- The number of sites where the QMS is implemented (main office, secondary sites, temporary sites), as well as the information useful to identifying the significant aspects for each site (address, number of employees, the activities/processes implemented at them);
- Information relating to all processes outsourced to the company, which affect compliance with requirements;
- The standards or other requirements on the basis of the applicant organization wants to be certified;
- Information regarding the use of consultancy services related to the management system;
- Provisions such as security clearances required for the auditor to access specific areas and/or information and materials of the organization identified as sensitive and relevant to the purpose of certification.
C&P S.r.l. will review the information received, asking the company if necessary to supplement it and formulate a service proposal/offer that will be sent together with the regulations for the provision of services to the company, (in this case to the person in reference identified in his request for proposal).
The company must re-send a copy of the offer and all the attached documentation, signed for acceptance to the following e-mail address: : amministrazione@cpinspection.com.
The offer signed for acceptance by the Company Representative is considered, after review by C&P S.r.l. (offer + attached documentation signed for acceptance without modification) to all intents and purposes as a purchase order.
For the first certification cycle, which lasts 36 months, the process of planning and delivering certification services involves the definition of a verification/audit program that includes, as a minimum:
- Initial certification audit divided into two phases (Stage 1 Stage 2).
- Periodic surveillance audits at least annually.
The subsequent certification cycles, also lasting 36 months, the process of planning and delivering certification services involves the definition of an audit program that includes, as a minimum:
- Certification renewal audit to be carried out before the expiry of the certification (specific service contract must be confirmed before the renewal audit is performed).
The duration of the audits is determined in accordance with the procedures of C&P S.r.l. and the relevant legislation:
- IAF MD 05 “Determination of Audit time of Quality, Environmental, and Occupational Health Safety Management Systems”, IAF MD 01 “IAF Mandatory Document for the Audit and Certification of a Management System Operated by a Multi-site Organization”.
- Accredia Technical Regulations.
- Based on the size and number of locations of the client’s organization/client and the complexity of the activities and processes part of the QMS purpose/scope.
Further information can be found in our document DOC 035N “Regulations for the provision of services”, we also remain at your disposal for any clarification.